Privacy Policy

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General Privacy Policy
Data protection

Top 10 better.com are committed to protecting your privacy and the security of any information given to us.

Our data protection policy

We will not gather or hold personal information about you unless you have given your express permission for us to do so. By signing up to use our tools you will consent to the use of such personal information.

Any personal information held or processed will be kept up-to-date and will be destroyed as soon as the reason for its collection or processing has lapsed. No personal data about customers will be passed to any third party.

Your privacy and confidence will be respected at all times.
What information is collected about you and how it is used?

When you sign up to use our tools we will know your email and first name . This information allows us to provide you with free services and contact you regarding and membership issues or to let you know about any special offers.

This information may be provided to third party service providers for the purpose of processing your offer to purchase the goods.

We may use your e-mail address to provide you with information on products, services, promotions and special offers where you have indicated that this is acceptable by signing up to top 10 Better.com.

On your written request, we will (within 40 days of such a request being received by us) supply to you details of the personal information which we hold about you. You must explain to us clearly the information you require to be supplied: we are not obliged to supply to you information which is not specifically requested by you. Under the terms of the Data Protection Act 1998, we are entitled to charge you £10.00 for the provision of information following our receipt of such a request. Once we have received your written request and payment of the fee, we will respond to your request within 40 days.

You should note that, under certain circumstances, we will not be obliged to disclose the requested information to you, in which case we will explain to you the reasons for our refusal.

Cookie Policy
What are Cookies?

Cookies are tiny text files stored on your computer when you visit certain web pages. At Tp10Better.com we use cookies to keep track of what you have in your basket, and to remember you when you return to our site.

In order for us to provide you with free tools you need to have cookies enabled. If you don’t wish to enable cookies, you’ll still be able to browse the site and use it for research purposes. Most web browsers have cookies enabled – see your browsers ‘help’ button to find out how to turn them on should you need to.

Cookies can’t harm your computer. We don’t store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors that can sometimes occur on websites.

We’re giving you this information as part of our initiative to comply with EU legislation and to make sure we’re honest and upfront about your privacy when using our website.
Our Cookie Policy

Our cookies don’t store sensitive information such as your name, address or payment details, they simply hold the ‘key’ that, once you’re signed in, is associated with this information. However, if you’d prefer to restrict, block or delete cookies from Top10Better.com or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

Here’s a list of the main cookies we use, and what we use them for.

Cookie Name Cookie Purpose
sessionid This cookie is used to determine whether the visitor is logged in. It does not contain confidential information.
csrftoken This cookie is used to help ensure the integrity of data submitted to the site.
__zclmid This cookie is used to integrate the Liveperson help system into our site.

_ga, _gac_UA, _gid These cookies enable Top10Better.com to use Google analytics. This software helps us take and analyse visitors to Top10Better.com such as visitor numbers and how effective our marketing efforts are. All this information helps us improve the website for you. This data is used by Top10Better.com and Google and is never shared and doesn’t contain any confidential information.

Top10Better.com Social Share Buttons

If you ‘share’ content to friends or ‘like’ Top10Better.com through one of our social network profiles – such as Facebook and Twitter, you may be sent cookies from these websites. We have no control over the settings of these cookies; we suggest that you check the privacy policy of these third party websites.

Third Party Cookies

When you visit our website you may notice some cookies that aren’t related to Top10Better.com. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.